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The Ombudsman contacted six test cases they chose to decide how to proceed. They have now concluded STAGE 1 of the process into the way the DWP communicated changes to women's State Pension age, and related issues. STAGE 1 - 

CONFIRMATION OF MALADMINISTRATION

 If your State Pension Age was changed by the 1995 Pension Act then again by the 2011 Act and you had no or little  notification  you could write and complain to the DWP. Hundreds of women in Scotland have already done this and worked through the lengthy complaints process. 

***PLEASE NOTE NO NEW COMPLAINTS ARE CURRENTLY BEING ACCEPTED ****

If the Ombudsman finds there has been maladministration the findings will apply to ALL 1950s born women affected by the State Pension Age rises. More details about the process can be found on their website.

The Complaints procedure is a process which takes some time but currently test cases have been chosen by the (PHSO) Parliamentary & Health Service Ombudsman, for a decision. Due to another legal challenge by the Back to 60 group, which led to a High Court Judicial review, all complaints were suspended awaiting the High Court Judgement.  

However the investigation has now resumed and we received the STAGE 1 decision in July 2021.

The investigation is now at Stage 2

Absolutely. This is YOUR Pension that you paid into and you may not have been informed of the delay in time to plan for your expected retirement at 60. You may have been misinformed or the records held may be wrong. The test cases are currently with the investigation team at the Parliamentary Ombudsman and by law the process is confidential. Once the next stage findings are published these will be shared freely. 

Once the next stages are published we will share updates on this website, and on our Twitter and  Group Facebook pages. There are still a further two stages to complete. 

Anything currently being published on social media that states otherwise is merely speculation or personal opinion so please wait for the official findings.